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Transferring My Domain Registration Away From GoDaddy

Before attempting to transfer a domain away from GoDaddy, you must complete the following steps.

Important
  • There is a 60 day period after registering a domain name during which you will be unable to transfer domain registration. This is not a HostGator specific rule, but rather a rule implemented by ICANN, the organization that governs domain registrations. For more information, please review ICANN's Policy on Transfer of Registrations between Registrars.
  • When the Registrant WHOIS email info on a domain is updated, an email is sent to both the existing email and the new email address for the Registrant contact. This is due to ICANN's new Change of Registrant Policy.
  • Wait for 24-48 hours after unlocking the domain to make sure it takes effect in WHOIS.

Step 1: Update Contact Information for Domain

The contact information for your domain needs to be up-to-date so that the EPP/Authorization Code can be emailed to you. To update your contact information:

Note: Changing the Organization name for the registrant contact, or the First name and Last name for the registrant contact if an organization isn't the legal registrant for the domain name, will mean that you are unable to transfer the domain for a 60-day period.
  1. Log into your GoDaddy account.
  2. Under Domains, click Manage of the domain name you wish to transfer.
  3. Navigate to Contact Information, and then click Edit.
  4. Review and/or update the contact information for accuracy.
    • If the contact details for the different account types are different, uncheck the Use for all contact types, and then review section type for any errors.
  5. Click Save when your changes are complete.

Step 2: Remove Privacy Protection from the Domain

If privacy protection is enabled on the domain name when the transfer request is initiated, the domain transfer will automatically fail. All WHOIS information must be publically visible in order for the transfer to go through successfully.

Privacy protection can be removed by clicking Remove privacy at the bottom of the Contact Information section, and then confirming that privacy should be removed from the domain.

Step 3: Unlock the Domain

If the domain name is locked, the transfer request will automatically fail as the domain must be unlocked prior to initiating the transfer. To unlock the domain:

  1. Log into your GoDaddy account.
  2. Under Domains, click Manage of the domain name you wish to transfer.
  3. Scroll down to Additional Settings, and then click Edit next to Domain lock.
  4. Set the toggle to off. It will take a few moments for the update to show.

Step 4: Request EPP/Authorization Code

Most domain registrars require an EPP/authorization code in order to transfer a domain name. This provides an extra layer of security and protects against unauthorized transfers. To request an EPP/authorization code:

  1. Log into your GoDaddy account.
  2. Under Domains, click Manage of the domain name you wish to transfer.
  3. Scroll down to Additional Settings, and then click Edit next to Domain lock.
  4. Navigate to the bottom, then click on Get authorization code.
  5. The authorization code will then be sent to the domain's Administrator email address on file.

Step 5: Submit Domain Name Transfer Request to HostGator

Once all of the above steps have been completed, you should be ready to transfer your domain name to HostGator.

  1. Go to the HostGator domain transfer form at register.hostgator.com/?transfer
  2. Enter your domain name in the Find a Domain field, and select the appropriate extension (.com, .net, etc.) from the drop-down menu.
    If your domain name extension ends in something other than .com, .net, .org, .info, .biz, .club, .website, .host, .space, .online, .site, or .tech, you will not be able to use the transfer form to process your request. You will need to contact our Billing department via phone or Live Chat with your domain name and authorization code so we can arrange payment.

    Please refer to the following article for a list of domains that can be transferred to HostGator along with their respective fees:

  3. Click Transfer.
  4. Review the steps on the page to ensure the domain name is unlocked, and privacy protection is disabled.
  5. Click Continue To Checkout.
  6. Create a new account or opt to log in to an existing HostGator account.
  7. Fill-in or verify the Payment Options and click Continue to Checkout.
  8. Review the Order Summary. Select how many years to renew the domain and if you would like to add privacy protection.
  9. Check the box if you agree to the Terms of Registration.
  10. Click Place Your Order.
  11. Contact HostGator via phone or Live Chat to provide the EPP/Authorization code for the domain transfer.
If you cannot pay with a credit card or PayPal account, this step will not work for you. Instead, please contact us via phone or Live Chat with your domain name and authorization code so we can arrange payment.

Step 6: Approve the Transfer of the Domain Name to HostGator

After a few hours, you should receive an email from GoDaddy confirming that your domain transfer request was received. This is a typical security measure. You will need to approve the transfer in your GoDaddy control panel; otherwise, your transfer may take up to 7 days to complete.

  1. Log into your GoDaddy account.
  2. At the top of the page, hover over the Hi, Customer (your name) drop-down menu, and click Visit My Account.
  3. Next to Domains, click Launch.
  4. From the top, green menu bar, click Domains > Transfers.
  5. Select the checkbox next to your transferred domain, and click the Accept/Decline button in the top toolbar.
  6. Choose Accept, and click OK.

You will receive an email from HostGator once the transfer is complete. If you have not heard from HostGator after seven (7) days, you may contact us to inquire about your transfer status.